Terms and Conditions

Welcome to CityRide Rentals. By renting a vehicle through us or using our website, you agree to the following Terms and Conditions. Please review them carefully before proceeding with your booking.

1. Booking and Payments

• All rentals require valid identification, a driver’s license, and payment in advance.
• Rental rates include basic usage fees but may exclude additional charges such as insurance, fuel, or late return penalties.
• Cancellations made within 24 hours of booking are eligible for a full refund. Otherwise, cancellation fees may apply.

2. Renter Responsibilities

• Vehicles must be returned in the same condition as rented, excluding normal wear and tear.
• Renters are responsible for any fines, damages, or violations incurred during the rental period.
• Smoking is strictly prohibited in all vehicles. Cleaning fees will apply for violations.

3. Insurance and Liability

• Basic insurance coverage is included in the rental fee. Additional coverage can be purchased at the time of booking.
• CityRide Rentals is not liable for personal injuries or loss of personal belongings during the rental period. Renters are encouraged to purchase additional travel insurance.

4. Vehicle Availability

While we strive to provide the vehicle of your choice, availability may vary. In such cases, we will offer a similar vehicle or issue a refund if no alternative is acceptable.

5. Modifications and Cancellations

We reserve the right to modify, suspend, or cancel reservations due to unforeseen circumstances. Affected customers will be notified promptly.

Contact Information

For questions or concerns regarding these Terms and Conditions, please email us at info@CityRideTop.com.